Job Assistance Policy

Incrito is committed to placement support that continues until you're placed — resume building, mock interviews, and referrals across our hiring-partner network. This policy explains what that support includes, what it asks of you as a learner, and how it works alongside any written guarantee terms specific to your program.

1. Overview

Every learner who completes an eligible Incrito program receives job assistance support as part of their enrolment. Where a specific program is marketed with an "interview guarantee" or "placement guarantee," the exact terms of that guarantee — eligible batches, timelines, and qualifying criteria — are program-specific and shared with you in writing before you enrol. This policy describes our general job assistance process; it does not replace or override the written guarantee terms for your specific program.

2. What's Included

• Resume and LinkedIn profile building support.
• Mock interviews and structured interview preparation.
• Portfolio and project review with feedback from mentors.
• Access to our hiring-partner network and unlimited referrals within that network.
• Interview scheduling support and coordination with hiring partners.
• Ongoing career mentorship sessions until you are placed, subject to Section 3 below.

3. Eligibility & Learner Responsibilities

To remain eligible for job assistance support, you are expected to:

• Maintain the minimum attendance required for your program.
• Complete assignments, projects, and sandbox labs on schedule.
• Appear for scheduled mock interviews and hiring-partner interviews, or provide reasonable advance notice if you cannot.
• Keep your contact details, resume, and profile information accurate and up to date.
• Engage professionally with mentors, trainers, and hiring partners throughout the process.

4. Program-Specific Guarantee Terms

Some programs are offered with a written interview or placement guarantee. Where this applies, the number of guaranteed interview opportunities, the qualifying window, and the criteria you must meet are set out in that program's enrolment agreement or brochure, shared with you before you enrol. If you have questions about whether your program includes a written guarantee, please contact us using the details below.

5. What Is Not Guaranteed

Incrito does not guarantee a job offer, a specific employer, a specific compensation package, or a specific work location. Hiring decisions are made solely by our hiring partners and other employers, and are outside Incrito's control. Job assistance support is a best-effort service built around the resources described in Section 2, delivered in line with any written guarantee terms that apply to your program.

6. Duration of Support

Job assistance support begins on completion of your program and continues for the period specified for your program (commonly until you are placed, or for a defined window stated in your enrolment agreement), provided you continue to meet the responsibilities in Section 3. Incrito may, at its discretion, extend support beyond the stated period.

7. Suspension or Withdrawal of Support

We may pause or withdraw job assistance support if you do not meet the attendance or completion requirements for your program, repeatedly decline or miss scheduled interviews without valid reason, misrepresent information to a hiring partner, or violate Incrito's Terms and Conditions or a hiring partner's code of conduct.

8. Fees

Job assistance support is included in your program fee at no additional cost, unless stated otherwise in your specific program's brochure or enrolment agreement.

9. Grievance & Escalation

If you have concerns about the job assistance support you have received, please contact us using the details below so we can review your case. Concerns relating to program fees are handled under our Refund Policy.

10. Changes to This Policy

We may update this Job Assistance Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

11. Contact Us

If you have any questions about this Job Assistance Policy, please contact us using the details below.